Customer support from every channel, in one place.
Zinvee Desk will be a helpdesk: WhatsApp, Instagram, email and web chat as tickets, with SLAs and an AI agent that resolves. It is coming soon.
What it will do
- WhatsApp, Instagram, email and web chat in one list of tickets.
- Assignment, team queues and SLAs.
- An AI agent that answers from your help articles, with a monthly allowance and a cap.
- A help centre for your customers.
- A one-step move from Zoho Desk.